JOIN THE AL.IVE ALLIANCE

BECOME A STOCKIST

Thank you for your interest in stocking the al.ive body® natural hand & body range. As an official stockist you'll enjoy access to wholesale pricing, starter packs, bundles and other marketing material.

To join us, simply complete the stockist application form below and we'll get back to you as soon as possible. In the meantime, if you have any questions, please email us at orders@alivebody.com.au

For full terms & conditions of trade, see below.

SIGN UP NOW

STOCKIST APPLICATION

WHOLESALE TERMS OF TRADE – AL.IVE BODY PTY LTD

These are the Terms of Trade between al.ive body® Pty Ltd (ABN 37 635 011 960 - referred to below as al.ive body®) and any stockist, being any individual, business or company placing an order with al.ive body® for the wholesale purchase of any product for resale. These Terms of Trade apply to all stockists.

Please take few minutes to read the below information about the legal terms and conditions that apply to you as a stockist. If you don't agree to these terms and conditions, please contact us before placing an order. These Terms of Trade may be modified periodically and apply to all stockists.


POSTCODE EXCLUSIVITY

Here at al.ive body®, we value uniqueness and limit the number of stockists we sell to within a specific postcode.

We have set our exclusivity to a distance of 2km radius between stockists. Some postcodes can span over a large distance and we don’t want retailers to miss out on the opportunity to sell our products. And more importantly, we don’t want their customers to miss out on buying our gorgeous products either.

Postcode exclusivity is given once a retailer has ordered their first purchase. Due to the excitement and interest in our product range, we will be offering a “first in, first served” policy. However, if requested, we will place the subsequent retailer’s (in order of application) on a waiting list and if minimum requirements are not met by the retailer who holds the exclusivity (within a 6 month period), we will offer the next retailer on the waiting list the chance to become a stockist within that postcode radius.

The retailer who gains exclusivity of the postcode, enters into that status acknowledging that there may be previous al.ive body® retailers also in that postcode. In order to maintain exclusivity, $3000 (ex gst) must be spent on the al.ive body® wholesale hand and body range every 6 months. If the minimum spend is not maintained, the retailer will not retain their postcode exclusivity, and the retailer on the top of the waiting list will then be offered exclusivity.

A condition of exclusivity is to range all products within the al.ive body® range. In the event al.ive body® releases a new product range, and the existing retailer who holds product exclusivity for the hand and body range chooses not to stock the new range, postcode exclusivity will be opened up to another retailer.


Terms and Conditions of Postcode Exclusivity

This policy is always subject to change. We reserve the right to revise our definition of postcode exclusivity based on the growth of our brand and increased levels of demand at any time. However, we will ensure that all of our retailers who hold postcode exclusivity are made aware of any changes.

Postcode exclusivity is allocated automatically once your trade application has been approved. Please note that we cannot accept a trade application where an exclusivity agreement is already in place with another retailer.

On the trade application being denied for this reason, we will offer the retailer the chance to be added to our stockist waiting list and will inform the retailer immediately if their postcode becomes available.  

If at any time you decide to no longer stock our products, we would greatly appreciate it if you could let us know so that we can offer our products to the next retailer on the waiting list.

 
MINIMUM SPEND
A minimum spend of $250 applies to all orders.


ORDERING & PAYMENT
All wholesale orders are to be placed via our website at trade.alivebody.com.au. Payment is to be made via the online system via credit card or PayPal.


SHIPPING & DELIVERY
Shipping is charged at a flat-rate of $25 per order, Australia-wide. We use a variety of carriers based on your order size and location. In-stock items usually ship the next day. If you place an order that contains out-of-stock items, you will be notified immediately. If there are any access issues that your delivery driver would need to be aware of, please notify us in the comments section at checkout. Please note, al.ive body® shall not be held liable for shipping delays that are beyond our control.


RETURNS & CANCELLATIONS
Unfortunately orders cannot be cancelled or amended once the order has been confirmed. To report a faulty or broken item, please email details and images of the damage to orders@alivebody.com.au, and quote your order number. We will provide you with instructions on how to return your damaged items. Any refunds will be processed only once all goods are returned to us and approved for refund by the team. We do not accept change of mind returns or return of unsold goods.


PRICING
Prices shown are inclusive of GST. We reserve the right to alter our pricing at any time. The RRP for each product is listed on our website (www.alivebody.com.au). Any selling, advertising, or representation of al.ive body® products is to be at full RRP at all times. Any discounting of product will require prior approval in writing from the al.ive body® team.


DISTRIBUTION & E-COMMERCE
al.ive body® products may not be distributed through any physical or online marketplaces, including eBay, Etsy, Gumtree etc. Selling al.ive body® products on these marketplaces breaches our distribution policy and is not allowed under any circumstance. Any selling, advertising or representation of al.ive body® products online will require written permission from our team.


PRE-ORDERS
Estimated delivery dates are approximate and to be used as a guide only. We will endeavour to get your order dispatched to you as soon as possible, but delays can occasionally occur that are outside of our control. We reserve the right to cancel the production of any of the products in our range. If this occurs, the payment received for the cancelled product will be refunded in full to the stockist if applicable.


COPYRIGHT & INTELLECTUAL PROPERTY
All al.ive body® product images and product copy are subject to copyright and are the property of al.ive body® and are not to be modified in any way. Stockists are welcome to use any of the images provided in your stockist welcome pack for the purpose of promoting the al.ive body® range. High-res images are available for download via email request at orders@alivebody.com.au for more info/to request images. Please contact us if you are unsure of image usage and we can direct you to our brand guidelines.


PRODUCT MODIFICATION 
al.ive body® products cannot be modified in any way for resale or distribution. If you are unsure about product usage guidelines, please contact our team to discuss further.

 
LIABILITY 
al.ive body® cannot be held liable for any losses, costs, damages and expenses (including legal costs) resulting from claims arising out of your breach of these Terms of Trade.

 
AGREEMENT OF TERMS 
By placing an order with al.ive body® you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended, they will be effective immediately.